Satisfaction Guarantee

Alliance Pharma Inc. 60-Day Money-Back Guarantee

Alliance Pharma Inc. (“Alliance”) is so confident in our products and quality controls that we offer a 60-day money-back guarantee on our Amberen®, Vamousse®, Canker-X®, Kelo-Cote®, and ScarAway® products. That means that you have 60 days to try our products risk free when you buy from Alliance or one of our authorized sellers in the United States.    
Because Alliance cannot control or guarantee the quality and authenticity of products being sold by unauthorized sellers, unless otherwise prohibited by law, purchases made from unauthorized sellers are not covered by Alliance’s 60-day money-back guarantee, and all returns or questions regarding such orders must be directed to the unauthorized seller from whom the product was purchased.  The 60-day money- back guarantee is also limited to original, end-user purchasers in the United States.
If you are not completely satisfied with a product and are unable to resolve the issue with the authorized seller from whom you purchased the product, you may contact us to request a refund within 60 days of the date of purchase.  To make a guarantee request, please call our customer service team Monday – Friday, 9:00 am – 7:00 pm ET at the phone numbers below.  
Amberen         800-222-3304
Vamousse       855-373-7210
Canker-X         855-590-1980
Kelo-Cote        866-943-7225
ScarAway        866-943-7225
Please have information available regarding where and when you purchased your product, and the reasons you are unsatisfied with the product.  You will be asked to mail your receipt/proof of purchase and the portion of your product’s packaging containing the lot code to Alliance.  Costs incurred in mailing these items to Alliance are the responsibility of the consumer.  You may also be asked to submit photos of your product or its packaging, mail the unused portion of your product to Alliance, or provide other information to assist Alliance in processing your request. 

Guarantee Guidelines

This 60-day money-back guarantee does not apply to free promotional product or samples (free products and samples are yours to keep) or shipping and handling charges for orders placed in response to promotional offers for free product or samples.
Alliance reserves the right to verify information and to deny 60-day money-back guarantee requests in its discretion in cases of suspected fraud or where Alliance concludes that the purchaser has abused the 60-day money-back guarantee. Alliance may amend or terminate the 60-day money-back guarantee at any time without notice.

Sales on online marketplaces, such as

“Alliance Pharma Inc” is the only authorized seller of Amberen, Vamousse, Canker-X, Kelo-Cote, and ScarAway products on Amazon.  There are no authorized sellers on any other online marketplace (e.g., eBay, Walmart Marketplace).  To ensure the quality and authenticity of your product purchase and avoid the risk of buying liquidated, damaged, expired or soon to be expired, or not authentic product, buy only from an authorized seller.
If you have any questions regarding whether a seller is an authorized seller of our products, please contact us at the phone numbers listed above. 

Effective date: June 1, 2024